Privacy Policy

Protecting the data of our customers is a responsibility we at Drive In films Ltd take seriously. The security of your data is as important to us as it is to you. We are committed to protecting your privacy and will take all steps necessary to comply with our legal obligations when using your personal data. This Privacy Policy explains how we fulfil this commitment.

Drive In Films Ltd is a registered company in the UK reg number 12627356 (“us”, “we”, “our”). We act as a data processor when we issue the ticket when you make a booking for one of our events. When you interact with us through our websites (or otherwise, including purchasing tickets directly at our events) you may provide to us, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data).

For the purposes of the data protection laws, we are also the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate purposes.

We have a few fundamental principles that we follow:

• We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
• We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
• We don’t store personal information on our servers unless required for the on-going operation of our site.

Website Visitors

Like most website operators, Drive in films collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Drive In Films’s purpose in collecting non-personally identifying information is to better understand how our visitors use its websites. From time to time, Drive in films may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Gathering of Personally-Identifying Information

Certain visitors to Drive In Films choose to interact with us in ways that require Drive In Films to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. We only collect data insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. Drive In Films does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain activities or receiving certain services.

When we interact we may be collecting data for example during the booking and service processes.  You don’t have to give us any of this data but if you don’t, you may not be able to buy tickets or receive some products or services for example where a film is classified as age restricted or if you wish to purchase alcohol. If you as the customer choose not to provide this information it is your choice but we may not be able or willing to provide you with services or products if you do not.

Types of personal data you may provide to aid the booking and service processes include:

• Contact – first name, surname, Age/DOB, country of residence, email address, telephone numbers, car registration details, parking location and address
• Profile – your preferences for marketing, other website preferences, your contact history and feedback on your The Luna Drive in Films experiences through reviews surveys

In purchasing from Drive In Films you are consenting to us collecting information for that transaction, you will also be requested to confirm at the check out if you wish to opt out of further marketing materials associated with Drive In Films and our affiliates.

Aggregated Statistics

Drive In Films may collect statistics about the behaviour of visitors to its websites. Drive In Films may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Drive In Films discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Drive In Films’s behalf or to provide services available at Drive In Films’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Drive In Films’s websites, you consent to the transfer of such information to them. Drive In Films will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Drive In Films discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Drive In Films believes in good faith that disclosure is reasonably necessary to protect the property or rights of Drive In Films, third parties or the public at large. If you are a registered user of an Drive In Films website and have supplied your email address, Drive In Films may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Drive In Films and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Drive In Films takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Drive In Films uses cookies to help Drive In Films identify and track visitors, their usage of Drive In Films website, and their website access preferences. Drive In Films visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Drive In Films’s websites, with the drawback that certain features of Drive In Films’s websites may not function properly without the aid of cookies.

Business Transfers

If Drive In Films, or substantially all of its assets were acquired, or in the unlikely event that Drive In Films goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Drive In Films may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Drive In Films only and does not cover the use of cookies by any advertisers.

How long do we store your data?

We will store your data for as long as you have an “active” Drive in Films purchase, or as long as is needed to be able to provide the services to you and/or where you are still happy to hear from us about our latest news, products and services.

After this, we may still need to keep hold of your data if there is a legal reason for doing so (such as for tax or other financial reasons (such as being able to deal with chargebacks), where we need to resolve any disputes with you, or where we need to enforce our terms and conditions). In such circumstances, we will only retain the amount of data strictly necessary for these reasons and otherwise, will remove your data from our systems.

Privacy Policy Changes

Although most changes are likely to be minor, Drive In Films may change its Privacy Policy from time to time, and in Drive In Films sole discretion. Drive In Films encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Your rights

Please Contact Us (support@driveinfilms.co.uk) if you would like to exercise an of your rights as set out under GDPR, which you can do for free (within reasons as set out under the GDPR guidance). We may also need to ask you to confirm your identity before we proceed with your request if it is not clear who is making the request. We are here to help and make the Drive In Films experience a clear, consistent, compliant and safe one for all.